Shipping policy

Shipping Policy

Thank you for shopping at Rojo Bojo Boutique! We aim to provide you with the best possible shopping experience, including fast and reliable shipping services. Please take a moment to review our shipping policy below:

  1. Processing Time:

    • Orders are typically processed and shipped within 1-3 business days after payment confirmation, excluding weekends and holidays. During peak seasons or sales events, processing times may be slightly longer, but we strive to get your order out to you as quickly as possible.

  2. Shipping Methods:

    • We offer various shipping options for domestic and international orders. The available shipping methods and associated costs will be displayed at checkout for your convenience.

  3. Delivery Time:

    • The delivery time depends on the shipping method selected and your location. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to track your package's journey to your doorstep.

  4. Lost, Stolen, or Damaged Packages:

    • While we do our utmost to ensure that your order arrives safely and on time, Rojo Bojo Boutique is not responsible for any lost, stolen, or damaged packages during transit. However, we are committed to assisting you in resolving any shipping issues to the best of our ability. Please contact us promptly if you encounter any problems with your delivery.

  5. International Shipping:

    • For international orders, please note that customs duties, taxes, and any additional fees imposed by your country's customs office are the responsibility of the recipient. These charges are not included in the item price or shipping cost and may vary from country to country.

  6. Incomplete or Incorrect Address:

    • It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. Rojo Bojo Boutique will not be held liable for any delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

  7. Shipping Delays:

    • While we make every effort to ensure timely delivery of your order, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or other factors beyond our control. We appreciate your patience and understanding in such situations.

By placing an order with Rojo Bojo Boutique, you agree to comply with and accept the terms of our shipping policy outlined above. If you have any questions or concerns regarding shipping, please feel free to contact us, and we will be happy to assist you.

Thank you for choosing Rojo Bojo Boutique for your shopping needs! We appreciate your support.